Commitment to Access

Accessibility Statement

Our commitment to making MoreMind accessible to everyone

Our Commitment

MoreMind is committed to ensuring digital accessibility for people with disabilities. We continuously work to improve the user experience for everyone and apply relevant accessibility standards.

Conformance Status: We are committed to conforming with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Accessibility Features

Keyboard Navigation

Full keyboard accessibility throughout the platform
Logical tab order for all interactive elements
Visible focus indicators
Skip navigation links
Keyboard shortcuts for common actions

Screen Reader Support

Semantic HTML structure
ARIA labels and landmarks
Alt text for all images
Descriptive link text
Form labels and error messages
Live regions for dynamic content

Visual Accessibility

High contrast color schemes
Minimum 4.5:1 text contrast ratio
Resizable text up to 200% without loss of functionality
No reliance on color alone to convey information
Clear visual hierarchy

Content Accessibility

Clear, simple language
Consistent navigation and layout
Heading structure for easy navigation
Descriptive page titles
Captions for video content

Mobile Accessibility

Responsive design for all devices
Touch-friendly interface elements
Minimum 44x44 pixel target sizes
Gesture alternatives

Assistive Technology Compatibility

Our platform is designed to be compatible with:

Screen Readers

JAWS, NVDA, VoiceOver, TalkBack

Browsers

Chrome, Firefox, Safari, Edge (latest versions)

Operating Systems

Windows, macOS, iOS, Android

Voice Recognition

Dragon NaturallySpeaking

Ongoing Improvements

We are continuously working to improve accessibility through:

Regular accessibility audits
User testing with people with disabilities
Staff training on accessibility best practices
Monitoring and fixing reported issues
Staying current with WCAG guidelines

Known Limitations

Despite our efforts, some limitations may exist:

!Some third-party integrations may have accessibility limitations
!PDF exports may require additional accessibility review
!Complex data visualizations may need alternative text descriptions

We are actively working to address these limitations.

Accessibility Support

Need Help?

If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Phone

1-800-MOREMIND (1-800-667-3646)

Response time

Within 2 business days

Alternative Formats

If you need content in an alternative format, contact us and we'll provide:

Large print documentation
Audio descriptions
Plain text versions
Simplified language versions

Formal Complaints

If you wish to file a formal accessibility complaint:

1

Email accessibility@moremind.com with details of the issue

2

Include your contact information and the nature of the barrier

3

We'll investigate and respond within 5 business days

4

We'll work with you to resolve the issue or provide alternatives

Standards & Guidelines

We follow these accessibility standards:

WCAG 2.1 Level AA

Web Content Accessibility Guidelines

Section 508

U.S. federal accessibility requirements

ADA

Americans with Disabilities Act

AODA

Accessibility for Ontarians with Disabilities Act

Accessibility Team

We have a dedicated accessibility team responsible for:

Monitoring compliance with accessibility standards
Conducting regular audits and testing
Training staff on accessibility best practices
Reviewing new features for accessibility
Responding to accessibility feedback

Updates to This Statement

This accessibility statement was last reviewed on January 2025. We review and update this statement regularly to reflect our current accessibility status and ongoing improvements.

Your Feedback Matters

We welcome your feedback on the accessibility of MoreMind. Please let us know if you encounter accessibility barriers:

Phone

1-800-MOREMIND

We respond to all accessibility inquiries within 2 business days

Our Goal: We believe everyone should have equal access to academic writing tools. If we're not meeting your accessibility needs, please let us know so we can improve.

Help Us Improve Accessibility

Your feedback helps us make MoreMind more accessible for everyone