Accessibility Statement
Our commitment to making MoreMind accessible to everyone
Our Commitment
MoreMind is committed to ensuring digital accessibility for people with disabilities. We continuously work to improve the user experience for everyone and apply relevant accessibility standards.
Conformance Status: We are committed to conforming with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Accessibility Features
Keyboard Navigation
- Full keyboard accessibility throughout the platform
- Logical tab order for all interactive elements
- Visible focus indicators
- Skip navigation links
- Keyboard shortcuts for common actions
Screen Reader Support
- Semantic HTML structure
- ARIA labels and landmarks
- Alt text for all images
- Descriptive link text
- Form labels and error messages
- Live regions for dynamic content
Visual Accessibility
- High contrast color schemes
- Minimum 4.5:1 text contrast ratio
- Resizable text up to 200% without loss of functionality
- No reliance on color alone to convey information
- Clear visual hierarchy
Content Accessibility
- Clear, simple language
- Consistent navigation and layout
- Heading structure for easy navigation
- Descriptive page titles
- Captions for video content
Mobile Accessibility
- Responsive design for all devices
- Touch-friendly interface elements
- Minimum 44x44 pixel target sizes
- Gesture alternatives
Assistive Technology Compatibility
Our platform is designed to be compatible with:
- Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
- Browsers: Chrome, Firefox, Safari, Edge (latest versions)
- Operating Systems: Windows, macOS, iOS, Android
- Voice Recognition: Dragon NaturallySpeaking
Ongoing Improvements
We are continuously working to improve accessibility through:
- Regular accessibility audits
- User testing with people with disabilities
- Staff training on accessibility best practices
- Monitoring and fixing reported issues
- Staying current with WCAG guidelines
Known Limitations
Despite our efforts, some limitations may exist:
- Some third-party integrations may have accessibility limitations
- PDF exports may require additional accessibility review
- Complex data visualizations may need alternative text descriptions
We are actively working to address these limitations.
Accessibility Support
Need Help?
If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
- Email: accessibility@moremind.ai
- Response time: Within 2 business days
Alternative Formats
If you need content in an alternative format, contact us and we'll provide:
- Large print documentation
- Audio descriptions
- Plain text versions
- Simplified language versions
Formal Complaints
If you wish to file a formal accessibility complaint:
- Email accessibility@moremind.ai with details of the issue
- Include your contact information and the nature of the barrier
- We'll investigate and respond within 5 business days
- We'll work with you to resolve the issue or provide alternatives
Standards & Guidelines
We follow these accessibility standards:
- WCAG 2.1 Level AA: Web Content Accessibility Guidelines
- Section 508: U.S. federal accessibility requirements
- ADA: Americans with Disabilities Act
- AODA: Accessibility for Ontarians with Disabilities Act
Accessibility Team
We have a dedicated accessibility team responsible for:
- Monitoring compliance with accessibility standards
- Conducting regular audits and testing
- Training staff on accessibility best practices
- Reviewing new features for accessibility
- Responding to accessibility feedback
Updates to This Statement
This accessibility statement was last reviewed on January 2025. We review and update this statement regularly to reflect our current accessibility status and ongoing improvements.
Your Feedback Matters
We welcome your feedback on the accessibility of MoreMind. Please let us know if you encounter accessibility barriers:
- Email: accessibility@moremind.ai
We respond to all accessibility inquiries within 2 business days
Our Goal: We believe everyone should have equal access to academic writing tools. If we're not meeting your accessibility needs, please let us know so we can improve.
Help Us Improve Accessibility
Your feedback helps us make MoreMind more accessible for everyone