Legal

Privacy Policy

Last updated: January 2025

Welcome to MoreMind ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services.

Data We Collect

Personal Information

  • Name and contact information (email address)
  • University/institution affiliation
  • Payment information (processed securely)
  • Account credentials

Usage Data

  • Documents and content you create
  • Search queries and interactions
  • Technical data (IP, browser, device)
  • Analytics and performance data

How We Use Your Data

Service Delivery:To provide and maintain our AI writing assistance services
Account Management:To manage your account and subscription
Communication:To send service updates, support messages, and important notices
Improvement:To improve our AI models and service quality
Security:To detect and prevent fraud and ensure platform security

Data Security

We implement industry-standard security measures to protect your personal data:

256-bit SSL encryption for all data in transit
AES-256 encryption for data at rest
Regular security audits and penetration testing
Limited access controls and authentication
Regular backups and disaster recovery

Your Rights

Under data protection laws, you have the following rights:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing

Third-Party Services

We use the following third-party services:

  • Payment Processing: Stripe (PCI DSS compliant)
  • Analytics: Google Analytics (anonymized data)
  • Cloud Hosting: AWS (SOC 2 certified)
  • Email Services: SendGrid

Data Retention

  • Active Accounts: Data retained while account is active
  • Closed Accounts: Data deleted within 30 days
  • Legal Requirements: Some data retained longer for compliance

Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

International Data Transfers

Your data may be transferred internationally. We ensure appropriate safeguards including Standard Contractual Clauses.

Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect data from children under 13.

Contact Us

If you have questions about this privacy policy or our data practices:

Email: privacy@moremind.com

Address: MoreMind, Inc., 123 Innovation Drive, San Francisco, CA 94105

GDPR Compliance

For users in the European Economic Area (EEA), we comply with GDPR. Our lawful basis for processing includes:

  • Contract performance (providing services)
  • Legitimate interests (improving services)
  • Legal obligations (compliance with laws)
  • Consent (marketing communications)

California Privacy Rights

California residents have additional rights under CCPA:

  • Right to know what information is collected
  • Right to know if information is sold or disclosed
  • Right to opt-out of sale of information
  • Right to deletion of personal information
  • Right to non-discrimination