Privacy Policy

Welcome to MoreMind ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services.

Personal Information

• Name and contact information (email address)
• University/institution affiliation
• Payment information (processed securely)
• Account credentials

Usage Data

• Documents and content you create
• Search queries and interactions
• Technical data (IP, browser, device)
• Analytics and performance data

• Service Delivery: To provide and maintain our AI writing assistance services
• Account Management: To manage your account and subscription
• Communication: To send service updates, support messages, and important notices
• Improvement: To improve service quality using aggregated usage and performance data. Your documents and content are never used to train AI models
• Security: To detect and prevent fraud and ensure platform security

Your documents are private to your account. We never use them to train AI models, and you can delete them at any time.

We implement the following security measures to protect your personal data:

• TLS encryption for all data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Hosting on Amazon Web Services (AWS)
• Limited access controls and authentication
• Regular backups and disaster recovery

Under data protection laws, you have the following rights:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

We use the following third-party services:

• Payment Processing: Stripe
• Analytics: Google Analytics (anonymized data)
• Cloud Hosting: Amazon Web Services (AWS)
• Email Services: SendGrid

• Active Accounts: Data retained while account is active
• Your Documents: You can delete individual documents at any time
• Closed Accounts: Data deleted within 30 days
• Legal Requirements: Some data retained longer for compliance

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

Your data may be transferred internationally. We ensure appropriate safeguards including Standard Contractual Clauses.

Our services are not directed to individuals under 13 years of age. We do not knowingly collect data from children under 13.

For users in the European Economic Area (EEA), we comply with GDPR. Our lawful basis for processing includes:

• Contract performance (providing services)
• Legitimate interests (improving services)
• Legal obligations (compliance with laws)
• Consent (marketing communications)

A data processing agreement is available for labs and universities. Contact privacy@moremind.ai.

California residents have additional rights under CCPA:

• Right to know what information is collected
• Right to know if information is sold or disclosed
• Right to opt-out of sale of information
• Right to deletion of personal information
• Right to non-discrimination

If you have questions about this privacy policy or our data practices:

Email: privacy@moremind.ai