Refund Policy

We offer a 30-day money-back guarantee after you pay. If you're not satisfied with MoreMind within 30 days of your payment, we'll provide a full refund – no questions asked.

Refunds are NOT available in the following cases:

• After the 30-day guarantee period for satisfied customers
• If you violated our Terms of Service
• If your account was terminated for policy violations
• For partial months of annual subscriptions (after 30 days)
• If you simply changed your mind (after 30 days)

1. Contact Support

Email us at refunds@moremind.ai with:

• Your account email address
• Reason for refund request
• Date of original purchase
• Any relevant details or documentation

2. Review Process

• We'll review your request within 2-3 business days
• We may ask for additional information if needed
• You'll receive a decision via email

3. Processing

• Approved refunds are processed within 5-7 business days
• Refunds are issued to the original payment method
• It may take 5-10 business days for the refund to appear in your account

Monthly Subscriptions

• Cancel anytime from your account settings
• Access continues until the end of your billing period
• No refund for the current billing period (unless within 30-day guarantee)
• No future charges after cancellation

Annual Subscriptions

• 30-day money-back guarantee for a full refund after you pay
• After 30 days: Pro-rated refunds may be available in special circumstances
• Contact support to discuss your situation

We understand that exceptional situations arise. Contact us if you experience:

• Medical emergencies
• Financial hardship
• Extended technical issues on our end
• Other extenuating circumstances

We'll work with you on a case-by-case basis.

Please contact us before initiating a chargeback with your bank. Chargebacks can result in:

• Immediate account suspension
• Loss of all data and content
• Inability to use services in the future

We're committed to resolving all billing issues fairly and quickly. Contact us first at refunds@moremind.ai.

• Same refund policy applies to student-discounted subscriptions
• Must maintain valid student status for discounted rate
• If student verification fails, may be charged difference

• 7-day free trial on the Student and Pro plans
• No card or payment information needed to start
• We send a reminder email on day 5
• Nothing renews automatically: when the trial ends you are not charged unless you choose to pay
• The 30-day money-back guarantee starts from your first payment

For refund requests or questions:

• Email: refunds@moremind.ai
• Support: support@moremind.ai
• Response time: Within one working day

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Continued use after changes constitutes acceptance.

Our Promise: We're committed to your satisfaction. If you're not happy with MoreMind, we'll work with you to make it right or provide a refund within the guarantee period.